Trouble Logging In

Having Trouble Logging In?

We’re sorry about that, we know your time is valuable to you, so let’s get this fixed ASAP! Use the following guide to help us help you faster

Which of the following best describes your issue?

1. I was never prompted to create a username/password

2. I have forgotten my username/password

3. I’m getting an error message when I try to login

4. I’m able to login, but experiencing a problem with the videos

5. Other issue or question

I was never prompted to create a username/password

Contact us here with the following:

• “I was never prompted to create an account”
• The name of the program you signed up for 
• The name/email address associated with your payment
• Whether or not you received a welcome email from us

I have forgotten my username/password

I am an Orgo Study Hall Member:
Click here to reset your Orgo Study Hall password

Note: If you don’t see an email within 10 mins, check your spam/junk folder. Still don’t see it?
Contact us here

I am an MCAT Study Hall Member:
Click here to reset your MCAT Study Hall password

Note: If you don’t see an email within 10 mins, check your spam/junk folder. Still don’t see it?
Contact us here.

I have an MCAT or Orgo Bootcamp membership (ex: Substitution/Elimination bootcamp, MCAT Physics Bootcamp, etc):
Click here to reset your MCAT or Orgo Bootcamp password

Note: If you don’t see an email within 10 mins, check your spam/junk folder. Still don’t see it?
Contact us here.

I’m getting an error message when I try to login

First try this troubleshooting:

1. Clear your cache/cookies (ctrl + shift + del on PC)
2. Ensure you are logging in to the correct page:
   • Orgo Study Hall: studyhall.leah4sci.com/welcome
   • MCAT Study Hall: mcatstudyhall.com/login
   • All MCAT and Orgo Bootcamps: studyhall.leah4sci.com
3. Try the page in a different browser or on a different device

Steps above didn’t fix the problem? Use the following form to contact us.
Note: Being as specific as possible helps us resolve your issue quickly.

I’m able to login, but experiencing a problem with the videos

What best describes your issue?

1. Video doesn’t load/gets stuck at a certain point
2. I have a question/concern about the content of a video
3. The video is missing on a particular page
4. Something else